Red Light Camera Program

Countryside Police Department

Frequently Asked Questions

1.      Can I turn right on Red?  Yes (unless otherwise posted). You must come to a complete stop at the line before making your turn.

2.      What if I am waiting in the intersection to turn left and the light turns yellow/red?    If you are already in the intersection when the light turns red, you are not in violation.

3.      Can I pay my fine at the police station?   No. You must follow the instructions on the violation notice that is mailed to you.

4.      What if I want to appeal the violation?  You can submit a request for hearing and a hearing date will be mailed to you. Before you request a hearing, we strongly encourage you to go online to view your violation video. Videos are available at www.photonotice.com (Enter City Code:  CNSDIL). The video is available online for 60 days from the date of the violation.

5.      I live out of the area. Can I request a “non-appearance” hearing?   Yes. Follow the instructions on your violation notice. After receiving your request, the Hearing Officer will make a final determination and mail the determination to you.

6.      What happens at the hearing?  You will be allowed to testify and present evidence on your behalf. At that time you will receive a final determination and be found either “not liable” or “liable”. If you are found not liable, you will not be required to pay the fine or court costs.

7.      What if I am found liable for the violation?  Whether you have an “in person” hearing or a “non-appearance” hearing, a final determination will be made regarding your violation. You will be found either liable or not liable. If you are found liable, you will be required to pay the fine, court costs of $35.00, and complete an online Red Light education program. The cost of the education program is $40.00. If found liable for the violation, court cost payment, if assessed, is due upon completion of your hearing. You will then have 30 days to pay the violation fine and complete the online Red Light education program. If you are found liable via a “non-appearance” hearing, you will have 30 days to pay all fines, court costs, and to complete the online education program.

8.      What if I still have questions?   Any questions about the violation should be directed to the Photo Enforcement Violation Customer Service department at (877)847-2338.  If you have any further questions about a hearing date, contact the Countryside Police Department Records Division at (708)352-2171.

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